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      What is ServiceUp?

      Machinery performance is critical to your business success and ServiceUp is about the focus on your machinery uptime.

      It’s an evolution in how J-Tech Systems delivers your technical service and is about connecting with your operators, understanding your peak demand periods and fast response through direct-to-tech phone support.

      Operator Training

      Structured training for operators to improve competence, fault finding and in-house machinery maintenance.


      Single information hub for easy access by technicians. Maintains machinery service history, settings, operator training, breakdown resolution.

      Uptime Kit

      Ensuring wear parts are on hand for rapid response and in-house troubleshooting and repair.


      Speak directly to a technician who has your machine details at hand. First 15 minutes FREE service support to get you up and running.


      Keep you up to date with scheduled maintenance and breakdown resolution. Service history and settings for machinery. Reports feed into OnePoint and preventative maintenance schedule.

      Preventative Maintenance

      Structured servicing that reduce breakdowns. Ongoing operator training and engagement. Uptime kit audits.

      ServiceUp Operator Training Levels

      ServiceUp training levels are designed to improve the knowledge and skillset of your operators. Over time, training is conducted during preventative maintenance visits to develop operator confidence and competence. Each training session is short and focussed on the individual needs of the operator.

      In the event of machinery breakdowns, the operator training levels allow our direct‑to‑tech technician to engage with your operators at their individual level.

      Through training, our goal is to build a strong relationship with your operators and local J-Tech Systems technician to help you get the best out of your equipment.

      Driving value. Delivering more.

      • Fruit & Vegetable Labels

        Internationally certified, food safe labels, adhesives and inks are a unique...
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      • Automation & Machinery

        Fully automated packing lines are custom designed for each customer. J-Tech...
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      • Packaging & Tags

        When selecting new products to add to our already comprehensive range of packaging,...
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      • Technical Services

        Qualified service technicians support the unique packing and labelling equipment...
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