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Welcome to the J-Tech Systems Customer login site
Current Users
If you have not yet been setup, please contact our Sales team on +61 2 6049 5000 or email sales@jtechsystems.com.au to ask about getting setup with this feature.
What is eService Desk?
e-Service Desk is a secure, user friendly Internet-based customer service site, designed to allow customers the ability to manage their buying online, 24 hours a day, 7 days a week.
All information is accessed in real time, direct from J-Tech Systems Management Information System. Requests or amendments that you make via e-Service Desk, feed straight into our system - allowing for immediate response and accurate, up to the minute management information.
Some of the features that e-Service Desk offers are:
- Secure access to your orders
- The ability for you to enter and manage delivery addresses
- Account management
- Drill down from Order to despatch details for each delivery
- The ability to put watches on your order to get email updates at every stage
- Integrated email links to J-Tech Systems service staff
- Security checks on login
- Multiple user logins per client
- Order hierarchy with management approval if required
- Online Help
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